Terms & Conditions
Shipping & Returns
If you are reading this that means you have purchased a Pantera Press story, or are planning to. Smart thinking – well done!
Legally, we must say that all orders will be delivered (within Australia) in 3-5 business days from the date of purchase (as long as the stories you have selected are in stock). However, we know how important it is to have a good story in hand at all times, so we promise we will be as fast as possible in getting your order to you and will always attempt to beat those estimates. Standard Shipping in Australia is free to subscribers of the Pantera Press newsletter. So if you haven’t yet signed up – do so right now. CLICK HERE to sign up and receive free Standard Shipping.
You will also have the option of selecting Express Delivery, for an additional cost at check out. Shipping prices and options will be based on the weight of your purchase and the address to which it is being sent.
And for Sydney Metro addresses we are delighted to offer 4hr delivery (as long as your order is made before 1pm on a business day) – yes, that’s right you would receive your book purchase within 4 hours! So, if you need a book urgently, or have forgotten an important gift giving occasion – we’ve got you!
Depending on the postage option you have selected at check out, your order will be sent to you via courier transport or Australia post. We will be in touch by email and will keep you updated on the progress of your order and provide you with a tracking number once it has shipped.
We don’t offer exchanges or refunds, unless the product is faulty or damaged.
Pantera Press welcomes international orders. International customers should allow for a longer postage time of 1-2 weeks. All goods are quoted in Australian Dollars ($AUD).
Is an online merchant located in Australia. If you have any questions, please contact us using the details below:
Urgent@PanteraPress.com or 02 8003 4499
PO BOX 1989, Neutral Bay, NSW 2089